Unprofessional returns collection for Takealot
Janetta at Skynet is the rudest customer service rep I've ever come across. She lacks professionalism and even engaged in a WhatsApp to and fro with me when all I was doing was sending her the address for the Takealot return.
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Skynet Worldwide Express's replyOfficial
30 Mar 2019, 13:41Good Day Juan
Thanks for been in contact with us , your concerns have been noted and we surely deal with the representative in question .
Please do advise if your query was not sorted so that we can look into it and resolve as a matter of urgency .
please send or forward the conversation you had with her to ***
Please accept our sincere apology as this is not the kind of service we render to our clients .
regards
Skynet Team
Thanks for been in contact with us , your concerns have been noted and we surely deal with the representative in question .
Please do advise if your query was not sorted so that we can look into it and resolve as a matter of urgency .
please send or forward the conversation you had with her to ***
Please accept our sincere apology as this is not the kind of service we render to our clients .
regards
Skynet Team
Skynet Worldwide Express's reply30 Mar 2019, 13:41
Official
Good Day Juan
Thanks for been in contact with us , your concerns have been noted and we surely deal with the representative in question .
Please do advise if your query was not sorted so that we can look into it and resolve as a matter of urgency .
please send or forward the conversation you had with her to ***
Please accept our sincere apology as this is not the kind of service we render to our clients .
regards
Skynet Team
Thanks for been in contact with us , your concerns have been noted and we surely deal with the representative in question .
Please do advise if your query was not sorted so that we can look into it and resolve as a matter of urgency .
please send or forward the conversation you had with her to ***
Please accept our sincere apology as this is not the kind of service we render to our clients .
regards
Skynet Team