unnecessarily

am writing to formally escalate my ongoing issue regarding my SHEIN delivery handled by SkyNet The communicated turnaround time for this delivery was 26–30 January, however there has been no clear progress or confirmed delivery arrangement. Despite multiple follow-ups, I am still receiving vague updates with no definite answers, which gives the impression that my delivery is being unnecessarily delayed. I have also clearly communicated that I will not be home next week to receive the package, and there will be no one available at my address. This concern has not been addressed, and no alternative delivery plan or resolution has been provided. This lack of communication and urgency is unacceptable, especially considering the promised turnaround time. I urgently request: A clear update on the exact whereabouts of my parcel A confirmed delivery date before the end of this week, or Immediate arrangements for an alternative solution (such as collection from a SkyNet branch) Please treat this matter as high priority and provide a concrete resolution without further delays. I look forward to your urgent response.