1 reviews | Active since Mar 2015
Unisa should stop using the services of Skynet
I have registered at Unisa and waiting for my study material to be delivered. I tracked the parcel on the system to see if Unisa has dispatched it and yes it has been. I contacted Skynet to make an arrangement for me to pick up the parcel, after calling the Road Freight department several times I got hold of a lady (Winnie) who tried to put me through, the call got cut off and after calling from the same landline number she didnt pick up my call until i called from my cellphone and insisted that she gives me the names and contact numbers of the responsible people.<br> I have been trying to get hold of the responsible consultants for the past 4 hours and their phones are just ringing, the numbers are ***, ***, ***, ***. I ended up getting hold of the Courier dept and they gave me a manager's number to call *** and *** there has been no answer after calling more than 30 times today.<br> Skynet your services suck, you are worst than the post office atleast they are permanently on strike, what is your excuse?<br> Kindly respond as I will end up calling the director or executive directly<br> Waybill number UNPE***
I have handed this over to our manager dealing with the Unisa deliveries.
You will be contacted with regards to this.
I would like to apologies on behalf of Skynet for the service that you have received and the individuals who have not been answering their calls with be dealt with.
Thank you so much for bringing this to our attention, by doing so you are helping us build as a company. Thank you
Kind Regards
Tanya Deonarain
***
I have handed this over to our manager dealing with the Unisa deliveries.
You will be contacted with regards to this.
I would like to apologies on behalf of Skynet for the service that you have received and the individuals who have not been answering their calls with be dealt with.
Thank you so much for bringing this to our attention, by doing so you are helping us build as a company. Thank you
Kind Regards
Tanya Deonarain
***
