********* Business Practice

Att: Zanelle based in the JHB branch threatend me to upgrade an express document deliver to a Premium delivery. The threat: "Sky Net will not be held responsible if the document is not delivered by the 17 July at 11am" even it was an overnight delivery and special instructions included the details of delivery and overnight delivery was to arrive at 10.30am anyway. Att: Marko supervisor at the Cape Town branch confirmed delivery of my document as per the instructions and when received a call from Zanelle about it being a tender document all of a sudden changed the tone and insisted I update to a premium service almost 4 times the price for the same document delivery as express.