UNDELIVERED STUDY MATERIAL MORE THAN 30 DAYS

I would like to express my disapointment and unsatisfactory with regard to the service that i received from SkynetSA. SkynetSA has failed to deliver the study material that was suppose to be delivered early January 2015. I have tried everything in my power to reach them and making them to understand the importance of the material as it has to be used for studying and preparing for assignments and exams. the student has lost a month because of this. i have called, wrote email and nothing is happening instead they drop the phone on me and to this day nothing is done.