undelivered parcel

WAYBILL NUMBER: *** was created 18/07/23 and on the 19/07/23 I recieved sms saying"Hi NF SITHOLE, exciting news! Your parcel is going out on delivery today, please ensure there is someone with their ID to accept it“ till today am still waiting and its 26/07/23 ,I calles them and they pretended like they checking for me why is there a delay but they never came back to me.I have spend more airtime trying to get why am i not getting my parcel.airtime cost is more than delivery cost now.useless courrier company ,The courier guy is way better than this stupid skynet,since 19/07/23 around eight thats the last update on this waybill till today,probably lying @ their newcastle depo and staff placing coffee on top of it mxm.if I dont get my delivery by friday morning .my whole family and friends we will be writing review everyday trashing this skynet useless courrier ,on every social platform that exist its a promise.this is unprofessional.but I shall wait for FRIDAY MORNING BEFORE 9H00AM.that is generous of me after waiting for yourl to do your jobs.