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Avesh D
1 reviews | Active since Jul 2015
07 Dec 2023, 09:42
Undelivered Goods to Address
Very disappointed with Skynet, I am awaiting an Urgent delivery which was suppose to be successful on Monday and it is now going on Thursday. The driver who is doing this delivery is adding notes on the tracking information BAD ADDRESS and consignee not available. What nonsense is this!!! They never contact me regarding the delivery and I have other delivery services delivering the items without any issues. I need this sorted out by today or else SKYNET should take responsibility for late payment to my small business. My reference tracking number is ***. Please assist to this as URGENT PRIORITY>
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Replies (2)
Skynet Worldwide Express's replyOfficial
08 Dec 2023, 08:59 Dear Avesh Davsarang
Thank you for sharing your feedback. We are sorry that your customer experience did not match your expectations. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply08 Dec 2023, 08:59
Official
Dear Avesh Davsarang
Thank you for sharing your feedback. We are sorry that your customer experience did not match your expectations. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Yours sincerely,
SkyNet Worldwide Express
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Avesh D's updateReviewer Update
13 Dec 2024, 09:38Please call me i will be awaiting your discussion. Thank You.
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Avesh D's update13 Dec 2024, 09:38
Reviewer Update
Please call me i will be awaiting your discussion. Thank You.