1 reviews | Active since Apr 2019
UNACCEPTABLE SERVICE DELIVERY
hi I had a delivery from Shein and Skynet was allocated as the courier . lhe young lady with a fancy car pitches up at my gate so i stood at my entrance to ask if i can help so she says "COME HERE" delivery from Shein. i told her to please get off the car as another gentleman was seated in the passenger seat and he also told me that they are not allowed as per Skynet express to get off from their vehicles, so I told her that that was the most disgusting excuse which i ever heard from a courier company as i alway get stuff delivered to me for online shopping. I asked them to leave with the parcel, then the gentleman gets off to apologise and thereafter the lady who was the driver gets off to apologise telling me not to complain about the incident which means she is doing this all the time but nobody complains. I called Skynet escalation and it was just an apology stating that it was not their instructions for them not to get off their vehicle. I told her not to come to me with her fancy car and show me her attitude because she has a job which she is being paid for, its not a free delivery. her name was Precious and my shipment no. ***. i have never seen such a arrogant person and a youngster speak to elderly citizens like she did. no greeting the customer, nothing at all but just attitude and then all the apologies, which i did not accept. Shein always sends friendly staff from Buffalo to deliver, this was my first delivery from Skynet. the attitude of Precious is absolutely disgusting and i asked her never to do my deliveries anymore and mentioned this to Skynet as well. she is too young and well dressed so she thinks she is the boss whilst the customers must go to her. i have dangerous dogs so i did not open the gate so i asked her to get off and give me the parcel which she refused. where do youll find people like this to tarnish your reputation.
