LB
Lucas B
1 reviews | Active since Jul 2018
02 Apr 2025, 16:03
Unacceptable Delays and Poor Service from Skynet
I am extremely dissatisfied with the service provided by Skynet. I have been waiting for my license disk since the 26th, and despite numerous follow-ups, I am constantly told that it is 'out for delivery.' However, I have yet to receive my parcel. This delay has left me unable to drive my car or go out due to the expired disk. As a result, I am forced to use public transport, despite having a vehicle. This level of service is unacceptable, and I would appreciate urgent attention to resolve this matter.
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Lucas B's updateReviewer Update
04 Apr 2025, 08:36Hi I am following up regarding my parcel with waybill number ***. I had a call with a call center agent who mentioned that I had amended my address, but according to the parcel tracking, it shows “Admin POD,” which indicates the parcel has been received. However, I have not received anything yet.
To receive a parcel, it is necessary to present identification to confirm I am the correct recipient. I am concerned about the status of my license disk and the overall service. The agents have not been able to escalate my issue to someone more experienced, and all they say is that the parcel is on its way, but the tracking indicates otherwise.
As of today, there are no further updates, and I am frustrated and unsure of where my license disk is. I would appreciate your urgent assistance with this matter.
LB
Lucas B's update04 Apr 2025, 08:36
Reviewer Update
Hi I am following up regarding my parcel with waybill number ***. I had a call with a call center agent who mentioned that I had amended my address, but according to the parcel tracking, it shows “Admin POD,” which indicates the parcel has been received. However, I have not received anything yet.
To receive a parcel, it is necessary to present identification to confirm I am the correct recipient. I am concerned about the status of my license disk and the overall service. The agents have not been able to escalate my issue to someone more experienced, and all they say is that the parcel is on its way, but the tracking indicates otherwise.
As of today, there are no further updates, and I am frustrated and unsure of where my license disk is. I would appreciate your urgent assistance with this matter.