Unacceptable attitude

This has to be the Worst Customer service I’ve received from a courier company as yet. The worst attitude and incompetence from a driver!!! 1st she calls me and tells me she cannot find my house number and I explain to her exactly my address. 3 hours later she shows up looking very angry and hands me pan. No hello, nothing. I ask her what made you go to Edenglen, when the parcel Clearly marks Dowerglen and my address. Her response, Barker, Baker … one and the same thing. So rude , *********** and arrogant. I have received many orders from @Vodacom before with another courier company, even when they get lost this level of attitude is truly shocking and unacceptable .