MF
Massey F
1 reviews | Active since Oct 2022
05 Oct 2022, 15:57
THEY ARE AS BAD AS YOU COULD IMAGINE ,AND WORSE
Such an awful experience. I always check with the sender if they use Skynet before proceeding. If they do, I can't afford to purchase from them. I can't believe that they have escaped any serious investigation. THEY ARE THAT BAD!
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Skynet Worldwide Express's replyOfficial
05 Oct 2022, 16:52Dear Massey Ferguson
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It was an uncommon instance and we would like the opportunity to investigate your feedback further. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention. Please let me know if you prefer that I call or email you to discuss how we can provide you with a solution.
I look forward to hearing from you.
Please do not hesitate to connect with me at any time on *** or ***.
I assure you of my personalised service at all times.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply05 Oct 2022, 16:52
Official
Dear Massey Ferguson
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It was an uncommon instance and we would like the opportunity to investigate your feedback further. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention. Please let me know if you prefer that I call or email you to discuss how we can provide you with a solution.
I look forward to hearing from you.
Please do not hesitate to connect with me at any time on *** or ***.
I assure you of my personalised service at all times.
Yours sincerely
SkyNet Worldwide Express