THE WORST SERVICE A COURIER COMPANY EVER OFFERED

Terribe service. I am not even sure how long my package was laying by their depot. Finally I managed to find out who the company is that needs to deliver my SHEIN package. I wonder if they would have ever phoned me?? It sounds like I am just a brat that wants my clothes, BUT I actually ordered items for a unpriviledged person for a wedding.. but not sure if she will have any of it in time. They said estimated delivery time 22 March and it is 28 March already....

So I finally got hold of someone Friday morning just after 8am who said they will deliver on Monday. I asked her to add my number in case they have difficulties. Monday came and go. So I phoned Monday afternoon - they said the package was out on delivery and they dont know why it wasn't delivered, but will be delivered on Tue. Tuesday came, NOTHING. When I finally got out of my meeting I tried phoning about 15 times (16:50 - 17:00) on both numbers: *** AND ***83. NO ANSWER. I am incredibly irretated and dissapointed. In the past Shein used ITT Couriers and I can highly recommend them. I hope the right people see my comment...... This is unexceptable. If anyone could just pick up the phone and inform me or at least answer - IT WOULD HAVE BEEN GREAT!!!!