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Danie C

1 reviews | Active since Feb 2023

08 Feb 2023, 15:43

The worst experience with a courier service by far - SKY NET

What an absolute horrible experience Shocking and absolute lack of service Skynet .. I received a msg on 03/02/2023 that my parcel will be delivered the next day ... guess what ... no delivery ... after eventually successful in contacting them they confirm via whatsapp that delivery will be today .... guess what ... no delivery .... not sure now if I will ever get my parcel ...

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Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply08 Feb 2023, 16:40
Official
Dear Danie Coetzee

Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. 

 Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.


Yours sincerely,
SkyNet Worldwide Express
DC
Danie C's update08 Feb 2023, 16:46
Reviewer Update
Please email me to get the details ... ***
Skynet Worldwide Express
Skynet Worldwide Express's reply08 Feb 2023, 17:01
Official
Dear Danie ,

Thank you for the feedback. We will be in touch. 


Regards,
Yours sincerely,
SkyNet Worldwide Express