KK
Kwanele K
1 reviews | Active since Dec 2019
10 Nov 2022, 10:58
THE WORST COURIER AND BUSINESS EVER
This is the worst courier company ever, there is nothing I have not done to plead with them to deliver my parcel. It has been out for delivery for DAYS, I have called, emailed.
Would not recommend using them or the online RTMC platform to get your license.
They worst the worst customer service ever.
Helpful (0)
Replies (6)0
Replies (6)
Skynet Worldwide Express's replyOfficial
10 Nov 2022, 13:51 Dear Kwanele Ngubane Ken
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Please do not hesitate to connect with me at any time on *** or ***.
We assure you of our personalised service at all times.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply10 Nov 2022, 13:51
Official
Dear Kwanele Ngubane Ken
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Please do not hesitate to connect with me at any time on *** or ***.
We assure you of our personalised service at all times.
Yours sincerely
SkyNet Worldwide Express
KK
Kwanele K's updateReviewer Update
10 Nov 2022, 13:58You can call me to let to tell me to collect the parcel outside, I just need my parcel please, happy to come and collect it from your Cape Town branch.
There has been many calls and emails that i have made with no success for, how many time have you said it will be delivered today, everyday, this has been the worst service I had ever received. Although I had no expectations, but you just failed dismally to deliver, like I said in the email, I had given up on chasing you.
If not received by end of the day today I am going to do another license disk, this is a horrible courier company shame you must know, you not even trying to be worst but still good at being the worst.
There has been many calls and emails that i have made with no success for, how many time have you said it will be delivered today, everyday, this has been the worst service I had ever received. Although I had no expectations, but you just failed dismally to deliver, like I said in the email, I had given up on chasing you.
If not received by end of the day today I am going to do another license disk, this is a horrible courier company shame you must know, you not even trying to be worst but still good at being the worst.
KK
Kwanele K's update10 Nov 2022, 13:58
Reviewer Update
You can call me to let to tell me to collect the parcel outside, I just need my parcel please, happy to come and collect it from your Cape Town branch.
There has been many calls and emails that i have made with no success for, how many time have you said it will be delivered today, everyday, this has been the worst service I had ever received. Although I had no expectations, but you just failed dismally to deliver, like I said in the email, I had given up on chasing you.
If not received by end of the day today I am going to do another license disk, this is a horrible courier company shame you must know, you not even trying to be worst but still good at being the worst.
There has been many calls and emails that i have made with no success for, how many time have you said it will be delivered today, everyday, this has been the worst service I had ever received. Although I had no expectations, but you just failed dismally to deliver, like I said in the email, I had given up on chasing you.
If not received by end of the day today I am going to do another license disk, this is a horrible courier company shame you must know, you not even trying to be worst but still good at being the worst.
Skynet Worldwide Express's replyOfficial
10 Nov 2022, 15:36Good afternoon Kwanele
Our consultant will make contact with you now to assist.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply10 Nov 2022, 15:36
Official
Good afternoon Kwanele
Our consultant will make contact with you now to assist.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's replyOfficial
10 Nov 2022, 16:46 Good afternoon Kwanele
Please note we attempted to contact you back to provide assistance. However, we could not reach you on the listed number. Kindly that we will attempt to contact you again.
Yours sincerely
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply10 Nov 2022, 16:46
Official
Good afternoon Kwanele
Please note we attempted to contact you back to provide assistance. However, we could not reach you on the listed number. Kindly that we will attempt to contact you again.
Yours sincerely
Yours sincerely
SkyNet Worldwide Express
KK
Kwanele K's updateReviewer Update
10 Nov 2022, 21:57Hi, That is a lie, how do you not have my number but I have been receiving sms's saying the parcel is on the way when it is not.
I have sent thousands of emails with my number in the signature.
I am going to send my number as private in my next reply.
These are some of the tickets for the emails sent to query
RE-99157##]
RE-98892
I have sent thousands of emails with my number in the signature.
I am going to send my number as private in my next reply.
These are some of the tickets for the emails sent to query
RE-99157##]
RE-98892
KK
Kwanele K's update10 Nov 2022, 21:57
Reviewer Update
Hi, That is a lie, how do you not have my number but I have been receiving sms's saying the parcel is on the way when it is not.
I have sent thousands of emails with my number in the signature.
I am going to send my number as private in my next reply.
These are some of the tickets for the emails sent to query
RE-99157##]
RE-98892
I have sent thousands of emails with my number in the signature.
I am going to send my number as private in my next reply.
These are some of the tickets for the emails sent to query
RE-99157##]
RE-98892
Skynet Worldwide Express's replyOfficial
11 Nov 2022, 11:42Good day Kwanele,
Our consultant will make contact now to assist on the number you provided.
Our consultant will make contact now to assist on the number you provided.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply11 Nov 2022, 11:42
Official
Good day Kwanele,
Our consultant will make contact now to assist on the number you provided.
Our consultant will make contact now to assist on the number you provided.
Yours sincerely
SkyNet Worldwide Express