The worst company In south africa

The worst company in south africa . They say they where there to deliver I waited the whole week . Omf they never came ..Called me yesterday said they would be here today . It's not out for delivery . We are 4 people who work from home . Sometimes we are 7 people there . We accept 5 deliveries this week . They where not there . How do I get my package now ? Can't get hold of them. Can't email no faceboon . Look at there ratings . They do this to all there client .