The Problem with Ordering from Shein

I received a parcel from Skynet through Buffalo that had been tampered with. 2 items had been removed and the package taped shut. Knowing that nothing could be done to rescue my items, I brought the issue to both Skynet and Buffalo's attention. Skynet gave me no response to date. Buffalo took 3 weeks to get a response to an email alerting you to a problem with their third party courier. And now they would like me to go through the same process that led me to my conclusion? Trying to shift the blame onto the supplier is unacceptable behaviour and not trusting the customer who is telling you there is a problem with the courier service your company chose is alarming.