Thanks Thea from Skynet (Paxi division)

I sent a parcel to a client via Paxi (Brits, Skynet is the courier). After more than a week the client didn't receive the parcel and I tracked it. It was in Cape Town since Friday (till Tuesday). I made a few calls. First I phoned Paxi customer care, where the phone was not answered. Then I saw that Skynet was the courier and I phoned them. I ended up speaking to a lady by the name Thea. In about 10 minutes I had an answer. She told me what the holdup was and assured me that the Parcel would be delivered that same day in Pofadder. That parcel were delivered around 15:30 that same day. I just want to thank Thea for her help, this is what I call service. Thanks Thea, keep up the good work.