bB
busisiwes B

1 reviews | Active since May 2017

03 Aug 2017, 23:52

Thank you Cornelius Montshiwa .

<p>I would like to thank Cornelius Montshiwa for his great service at resolving a problem I had where my parcel was unable to be traced. He Kept calm even though I was angry and shouting over the phone due to frustration. He Kept calling me back to inform me on the latest. Before speaking to him I spent my morning being transferred to people who were not helpful. </p> <p> </p> <p>The problem started when I got called by one of the Skynet employees to confirm my adress for delivery . I gave him the adress however when I arrived in joburg the parcel was not delivered to the person I had instructed to get it dropped of to and for some reason my tracking number was now not pickup. </p> <p>I was trying to explain that I had gotten a call from a Skynet employee confirming my adress because now I was getting told that maybe the parcel was not with Skynet however I got the call from skynet. </p> <p> </p> <p>Anyway I have received the parcel from Sharp Logistics and I don't know how but it's not important anymore.</p> <p> </p>

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply07 Aug 2017, 11:58
Official

Hello Busisiwe

Thank you for your message.

Please accept our apologies for the frustration you have described.

Kind Regards

Skynet SA