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christina T

1 reviews | Active since Dec 2015

27 Nov 2021, 13:25

Terrible service from skynet

Very disappointed in the service from sky net after n paid express delivery for 24 hour delivery on Wednesday 24 November still waiting for my delivery and it was a anniversary gift, 27 November and still no delivery endless phone calls to them and no answer to where my box is.

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply30 Nov 2021, 12:34
Official
Dear Christina

Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. 
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.  
Please let me know if you prefer that I call or email you to discuss how we can provide you with a solution.

I look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet Worldwide Express Customer Service