Terrible Service Ever!!!

I have ordered my License disk on 23-Aug-24 via the Capitec App. The disk was handed to Skynet for delivery on 26-Aug-24 by the RTMC dept. till this date is has not arrived at my doorstep. My disk has expired now and i cannot pay for another one as i had already paid for the renewal. I did not even receive a waybill number to track my parcel and all i get is a call from an agent called Margret telling me that it will be delivered tomorrow since the 20th of Aug 2024. How many tomorrows do i have to wait till i receive a meer licence disk? i dont even live 20km away from the debot. Now i drive with worry as my disk has expired. They have lost a customer. Worse Courier service ever!! i dont recommend it this company at all. I am so disappointed.