Terrible Service

Absolute Terrible Service.

It is truly sad to have to complain about a South African company.

But really the service is terrible to not existent.

I have a parcel due to be delivered. I paid Skynet for the service.

Received Out for delivery SMS on the day but did not arrive. Zero communication from them.

Try to track online and it just spins.

Start the online chat and it shows Mabore Seabi in online and live chatting. Chat starts at 9h32 at 9h54 not a word back to me yet.

I phone in and get told driver was yesterday called back to depot so could not deliver. So any reasonable person would believe would be more priority to complete early the next day.

Actually no. As they say will be late afternoon.

So I paid for a service. Get told a date. And they miss it.

And when you use their online chat your left hanging so far for +25minutes.

Terrible Service. Asking a Fee in advance for a service then not honouring it is actually *****.