TW
Tamlyne W

1 reviews | Active since Nov 2018

02 Dec 2021, 16:09

terrible service

Both my orders have been out for delivery since the 30th November, each time they state that I am not available. I do not understand where they get this information from, both myself and my husband works from home and no one showed up at our doors neither have you guys called me. WHERE IS MY PARECL!

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply03 Dec 2021, 08:21
Official
 Good day Tamlyne

Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better. 

We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre