GW
Geoff W
1 reviews | Active since Oct 2009
12 May 2022, 17:37
Terrible delivery service by courier company.
Terrible courier service, took from 29th April to 11th May 2022 to deliver a parcel containing chronic medication. Not a great distance and the company has delivered to the address before. This was one of their excuses that they did not know where the delivery address was. They were contacted every day and the agents to the best of my knowledge did their utmost to arrange the delivery. Do not deal with this crowd as the possibility exists that you will be let down.
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Replies (1)Skynet Worldwide Express's replyOfficial
13 May 2022, 08:32Dear Geoff
We are sorry that your customer experience did not match your expectation. Please kindly provide us with your waybill number and we will investigate further .
We are sorry that your customer experience did not match your expectation. Please kindly provide us with your waybill number and we will investigate further .
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.
Yours sincerely
Skynet SA Customer Service Centre
Skynet Worldwide Express's reply13 May 2022, 08:32
Official
Dear Geoff
We are sorry that your customer experience did not match your expectation. Please kindly provide us with your waybill number and we will investigate further .
We are sorry that your customer experience did not match your expectation. Please kindly provide us with your waybill number and we will investigate further .
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.
Yours sincerely
Skynet SA Customer Service Centre
