RB
Robyn B
1 reviews | Active since Oct 2021
03 Apr 2023, 17:45
Terrible Delivery Service.
I ordered a very expensive item. I got confirmation of my delivery being out for delivery on 3 April 2023. I cancelled my plans for the day and stayed in. I called them round about 14:00 and they said it would be delivered between 16:00-17:00. It is now 17:42 and no delivery and the customer service is closed. I lost an entire days salary waiting for a delivery to come and now I do not know when it will come. My product is over R11 000 this is unacceptable and reading their reviews this company should be running at all. I am furious.
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Skynet Worldwide Express's replyOfficial
04 Apr 2023, 10:34Dear Robyn Basson
Thank you for your review. We are extremely sorry for the inconvenience caused thus far. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely,SkyNet Worldwide Express
Thank you for your review. We are extremely sorry for the inconvenience caused thus far. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply04 Apr 2023, 10:34
Official
Dear Robyn Basson
Thank you for your review. We are extremely sorry for the inconvenience caused thus far. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely,SkyNet Worldwide Express
Thank you for your review. We are extremely sorry for the inconvenience caused thus far. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely,SkyNet Worldwide Express