SUCH HORRIBLE AND DISGUSTING SERVICE AND RUDE EMPLOYEE NAMED LUCKY FROM THE DURBAN BRANCH

If I had a choice I would not even give Skynet a star they don't deserve a thing! The treatment and horrible service they have is disgusting. I made a purchase with Vodacom, and Skynet was meant to deliver my parcel on Tuesday of which 3 days have passed now and still no delivery. When i did a follow up on Tuesday cause i was actually seeing that it's getting late its almost 4pm but no delivery from Skynet my calls where not answered. Tried calling the following day the answer i got from Skynet was they couldn't locate my address so their tracking website on the status it was written "BAD ADDRESS" so my question was why was i not called if Skynet driver couldn't find my address or at least call to direct them because i did not receive any call from Skynet. Skynet couldn't give me a straight answer instead they promised me a callback. That callback i didn't receive. Tried calling Vodacom to report to them on what's happening as their customer that i haven't not received my parcel. Vodacom tried to intervene and called Skynet, the audacity from Skynet to lie and claim that they called me when they had to deliver my parcel of which i did not receive even one call from them but still the matter was not resolved. Skynet made a promise that my parcel will be delivered on Wednesday but still no delivery. On Thursday it was me again calling Vodacom to report that still no delivery, Vodacom made a conference call with Skynet and me and still empty promises that my delivery will be delivered tomorrow because the Durban Branch has no cars available of which i was promised that i will get my parcel on Thursday. I was also want to report an employee from Skynet Durban Branch by the name of Lucky who was blatantly rude, dropped a call on me when i was still speaking as a customer. Skynet service is nothing but nonsense and *******. On top of that when you are requesting to speak to a manager the sales consultant Ncubeko from Johannesburg made an excuse that managers are all at a meeting. The shadiness and dodginess of this courier company is scary i don't know whether it's their way to ***** customers parcels and claim that they contacted you. Skynet service is NONSENSE and DISGUSTING they don't care whatsoever about people and their belongings they should honestly close down because really they are destroying Vodacom's Image and ruining a relationship of Vodacom and their customers. In fact i wish Vodacom could terminate their contract with Skynet and partner with other Courier companies that are reliable and trustworthy. I am fuming and angry tjoo Skynet is thee worst!!!