ZM
Zikhona M

1 reviews | Active since Jul 2019

03 Dec 2021, 07:40

Stop using skynet as a business courier

Skynet didn't deliver my parcel and said I wasn't home. This is a lie as I am working from home and had no school run on December 2nd, they didn't show up and they ****

0
Replies (4)
Skynet Worldwide Express
Skynet Worldwide Express's reply03 Dec 2021, 08:22
Official
 Good day Zikhona

Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better. 

We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre 
Skynet Worldwide Express
Skynet Worldwide Express's reply03 Dec 2021, 12:11
Official
Thank you Zikhona. Parcel will be delivered today without fail

Regards
Skynet SA
ZM
Zikhona M's update03 Dec 2021, 16:52
Reviewer Update
I have just received the parcel at 16h50
Skynet Worldwide Express
Skynet Worldwide Express's reply08 Dec 2021, 17:40
Official
Good day Zikhona.

Thank you for informing us and for your patience and understanding.

We assure you of our personal service at all times.
Kind regards,
Skynet Worldwide Express SA Customer Service Centre