Still Awaiting Feedback re Customs Clearance

Hi recently ordered a parcel from China via and online bidding site. All went well from Chin to get the stuff to South Africa, here is where Skynet entered into the story.<br> FIRSTLY: MY parcel was detained by customs due to an invoice and proof of payment not received. This was not communicated to me AT ALL. I had to phone several people to get hold of \David\" at Skynet (Airport) who informed me that i need to send him Proof of Payment and Invoice. SO i did as well as send it to [Email Removed] and [Email Removed] Still I don't know where my parcel is, these people simply DO NOT Answer their phones, and DO NOT REPLY TO Emails. <br> Simply PUT: Your company's slogan should rather READ: The Partnership that FAILS!!<br> <br> Pathetic service!!!"