aK
alex K
1 reviews | Active since Nov 2011
17 Apr 2023, 09:38
STAY FAR AWAY, THEY DONT DELIVER
Worst service ever, my parcel has been with them since 27 March. I have been calling daily, a few times a day, sending emails, every time I am on hold for 20+ minutes or the call cuts out.
Lies I have been told on the phone: A manager will call you Someone will call you back You wont be disconnected Your parcel is out for delivery today between 3-5 No one was there for your parcel
ALL lies, I have 24/7 security. This has been going on for 3 weeks. Deliver my parcel!
Helpful (0)
Replies (2)0
Replies (2)Skynet Worldwide Express's replyOfficial
17 Apr 2023, 10:45Dear Alex de Kock
Thank you for sharing your feedback. We are extremely sorry for the inconvenience caused to you due to the delay in the delivery of your parcel. We would like to investigate your feedback further. Kindly please provide the waybill number linked to your query. \
Alternatively, please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply17 Apr 2023, 10:45
Official
Dear Alex de Kock
Thank you for sharing your feedback. We are extremely sorry for the inconvenience caused to you due to the delay in the delivery of your parcel. We would like to investigate your feedback further. Kindly please provide the waybill number linked to your query. \
Alternatively, please let us know if you prefer that we call or email you to discuss this further.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's replyOfficial
17 Apr 2023, 13:09Dear Alex
Thank you for the feedback. Our consultant will be in contact with you to assist.
Yours sincerely,
Thank you for the feedback. Our consultant will be in contact with you to assist.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply17 Apr 2023, 13:09
Official
Dear Alex
Thank you for the feedback. Our consultant will be in contact with you to assist.
Yours sincerely,
Thank you for the feedback. Our consultant will be in contact with you to assist.
Yours sincerely,
SkyNet Worldwide Express
