LB
Leanne B
1 reviews | Active since Jan 2022
31 Oct 2022, 18:34
Stay away from Skynet
A very poor service or sorry no service at all. Drivers lie on there tracker customer services is pathetic they put you on hold for over 15 min in the end put the call down. Call back and give incorrect number for Cape Town the manager cell he just put call down and ignore messages. People stay away from Skynet. Still have not received parcel after 5 days.
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Skynet Worldwide Express's replyOfficial
01 Nov 2022, 08:50Dear Leanne Bezuidenhout
Thank you for sharing your feedback. Please accept our sincerest apologies for the delay and inconvenience caused. We value our customers' time and this should not have happened. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. We are committed to providing the full customer experience that we know you deserve.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply01 Nov 2022, 08:50
Official
Dear Leanne Bezuidenhout
Thank you for sharing your feedback. Please accept our sincerest apologies for the delay and inconvenience caused. We value our customers' time and this should not have happened. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. We are committed to providing the full customer experience that we know you deserve.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express