JP
Jacques P

1 reviews | Active since Feb 2013

21 May 2019, 17:26

Slow and *********** Skynet OR Tambo

Absolutely shocking how this courier company simply shifts the blame to SARS customs for taking their time with my shipment..

Firstly i receive a mail with several deadlines and possible penalties if i dont pay in time. Even though i paid immediately and paid extra bank charges to release funds immediately, on Thursday, its now Tuesday of the following week, i still have no delivery date or any correspondence unless i phobe them.

Typical South African service

The cheek to charge R230 admin fee on top of my custons and VAT, but receive no service for this fee.

Poor to say the least

I can never get the time back you took from me. The parcel im expecting has important contents which i need asap.

To be fair, I was never impatient or rude, but you have abused my goodwill and will make sure the big company in the UK i ordered from, will consider going back to DHL.

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply22 May 2019, 11:46
Official
 Good Day  Jacques 

We apologize for the inconvenience we have caused and for the service failure thus far,

Can you kindly assist us with your waybill or Delivery number for the query in question , Please forward all your queries to *** for a quick response .

regards 
Skynet Team