Skynet's Poor Service Delivery

Skynet's service is extremely poor I would never recommend them to anyone especially companies. They do not value their customers, if they mess up and do not collect boxes, they make it your problem they did not collect my boxes on time and did not even have the decency to notify us that they will not be able to follow through with the collection of our boxes because their driver had a breakdown , as a client are you supposed to smell that ? then as Skynet's client they still delay the process of delivering the boxes even longer, saying things like they cannot reach their drivers on their cells. Every time you call in, they always put you on hold and have excuses. They do not deserve one as a rating.