SM
Sam M
1 reviews | Active since Apr 2019
23 Apr 2019, 16:49
Skynet's poor service.
I bought a pair of sneakers from a shop in East London and the only way I could get them quicker or so I thought was via a courier so I asked a colleague of mine who stays in East London to pick them up and drop them off at the nearest courier, he dropped the parcel off on Wednesday(18 Apr) and was told that the parcel will arrive at my doorstep on the Thursday (19 Apr), it's now the 23rd Apr and my parcel still hasn't arrived, their tracking site shows that the parcel only arrived in Bloem on the 23 Apr at 8:57.
Skynet's service is poor and what makes it worse is thing of them over-promising and under-delivering.
POOR POOR SERVICE. I WILL NEVER USE THEIR SERVICE AGAIN.
Helpful (0)
Replies (2)0
Replies (2)
Skynet Worldwide Express's replyOfficial
25 Apr 2019, 10:41 Good Day Les
Thanks for been in contact with us , your concerns have been noted
Please do advise if your query was not sorted so that we can look into it and resolve as a matter of urgency .
Please accept our sincere apology as this is not the kind of service we render to our clients .
Please send your query and waybill number to the following email address for a quick response .
***
regards
Skynet Team
Thanks for been in contact with us , your concerns have been noted
Please do advise if your query was not sorted so that we can look into it and resolve as a matter of urgency .
Please accept our sincere apology as this is not the kind of service we render to our clients .
Please send your query and waybill number to the following email address for a quick response .
***
regards
Skynet Team
Skynet Worldwide Express's reply25 Apr 2019, 10:41
Official
Good Day Les
Thanks for been in contact with us , your concerns have been noted
Please do advise if your query was not sorted so that we can look into it and resolve as a matter of urgency .
Please accept our sincere apology as this is not the kind of service we render to our clients .
Please send your query and waybill number to the following email address for a quick response .
***
regards
Skynet Team
Thanks for been in contact with us , your concerns have been noted
Please do advise if your query was not sorted so that we can look into it and resolve as a matter of urgency .
Please accept our sincere apology as this is not the kind of service we render to our clients .
Please send your query and waybill number to the following email address for a quick response .
***
regards
Skynet Team
SM
Sam M's updateReviewer Update
25 Apr 2019, 14:45My parcel finally got delivered, apparently the security received it on Tuesday afternoon, I understand that the Easter long weekend might have contributed to the delay but I still maintain that the over-promise and the under-delivery is the biggest let down.
SM
Sam M's update25 Apr 2019, 14:45
Reviewer Update
My parcel finally got delivered, apparently the security received it on Tuesday afternoon, I understand that the Easter long weekend might have contributed to the delay but I still maintain that the over-promise and the under-delivery is the biggest let down.