AN
Amanda N

1 reviews | Active since May 2020

27 Mar 2023, 14:04

Skynet's disgusting service!!!!!

I am waiting for my Avon order and as per Avon, my parcel was due to be delivered on 24/03/2023. I tracked the parcel and it was received by CPT branch on 24/03/2023 2am but it was not delivered on the 24th. I gave them a chance to deliver it today, to my surprise when I tracked the order there is update to say the parcel has been scanned for delivery. Bear in my mind that I was supposed to receive my parcel on the 24th for the latest. Avon release the parcel to skynet on 17/03/2023.

I am trying to call them but none of the numbers are working.

I am sooo disgusted by Skynet's service and I am loosing customers because of them

This is the 3rd time I am experiencing bad service from this courier company

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply27 Mar 2023, 14:33
Official
Dear Amanda Ntisana
Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner, and apologise for the inconvenience caused. 

We would like to look into this further and find out what went wrong. Please provide the waybill number linked to your query. 

Yours sincerely,SkyNet Worldwide Express