Skynet/RTMC

I wonder why businesses use this delivery company, the worst experience I have ever had and my parcel is still not delivered!On their portal it showed my parcel was out for delivery on Saturday 21 December and only today today on 23 December it shows that the parcel was delivered but I have not received any call or delivery.Their portal says it was received by a 3rd party and they’ve generated a POD!I have paid for my discs which are expired and paid a delivery fee now I have to run up and down to get hold of them and RTMC.I should’ve just gone to the post office!