Skynet worst service and customer support. Do not use them.

Very important document (license disks) not delivered from RTMC.

Apparently they tried to deliver the documents 3 times ? No phone call, no email, no tracking number ever provided.

I receive courier items daily and never had issues with other companies, now they want to tell me because their system shows I was not available on three occasions they returned it to sender. After I sent about 4 emails already requesting further information regarding the reason for the non delivery, I get generic email answers to contact their service center and that they tried to deliver. Their customer service is and pass the buck/excuses division, not interested in resolving problems.

I am a quality manage r and expect an investigation. It is my belief that some of their drivers just log attempted deliveries to save time.