1 reviews | Active since Oct 2015
SKYNET WORST COURIER COMPANY EVER
Is there a lower than 1 star that I can rate these people?
This is totally unacceptable!!
I phoned your call Centre on Tuesday, ( where I had to hold on for almost 20 minutes to speak to an agent).
I am waiting for a parcel to be delivered that I bought from Darryl at Cinch-it.
I was told that my parcel will be delivered on Thursday.
I made all the necessary arrangements to see all my prospective customers on Friday, as I will have my machine by then.
On Thursday, after I had to phone again, I was told that the parcel will be delivered on Monday!!!! This is after I spoke to Darryl and he confirmed that the parcel will be with me today.
This afternoon I phoned again, I was told that this delivery will only take place next week.
I HAVE LOST R10000 IN ORDERS LOST DUE TO THE COURIERS INCAPABILITY TO KEEP TO THEIR WORD!!!!!
If I do not receive this parcel today, I will be sending the courier an invoice for the total amount that I have lost. And I would like the courier facility to pay for my machine as well.
If they are so incompetant, why do they still bother to call themselves a courier company!!!!!
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better.
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Kind regards,
Skynet Worldwide Express SA Customer Service Centre
Thank you for your comments. We are sorry that your customer experience did not match you expectations. Please be assured that we will resolve your issue immediately.
Kindly provide us with your tracking number and we will get back to you with feedback. You are important to us and your opinion is invaluable. We are committed to making your customer experience better.
Please do not hesitate to connect with us at any time on *** or ***
Kind regards,
Skynet Worldwide Express SA Customer Service Centre
