TR
T R
1 reviews | Active since May 2021
17 Jun 2022, 16:21
Skynet worse service ever
Good day,
The entire day today Skynet has been calling me to confirm my address for delivery today.
Now they tell me it's only deliverable on Monday, if I don't get my order today, I want a refund and you keep the parcel.
This is terrible service, this is a gift for Saturday.
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Replies (1)
Skynet Worldwide Express's replyOfficial
20 Jun 2022, 09:01Dear Tamara
We are sorry that your customer experience did not match your expectation. You were contacted on Friday to confirm delivery address as parcel was returned previous day as driver couldn't locate the address. Address was confirmed Friday and delivery was scheduled for Monday
My sincerest apologies for the inconvenienced caused
Please kindly note, your parcel is out on delivery today
Yours sincerelySkynet SA Customer Service Centre
We are sorry that your customer experience did not match your expectation. You were contacted on Friday to confirm delivery address as parcel was returned previous day as driver couldn't locate the address. Address was confirmed Friday and delivery was scheduled for Monday
My sincerest apologies for the inconvenienced caused
Please kindly note, your parcel is out on delivery today
Yours sincerelySkynet SA Customer Service Centre
Skynet Worldwide Express's reply20 Jun 2022, 09:01
Official
Dear Tamara
We are sorry that your customer experience did not match your expectation. You were contacted on Friday to confirm delivery address as parcel was returned previous day as driver couldn't locate the address. Address was confirmed Friday and delivery was scheduled for Monday
My sincerest apologies for the inconvenienced caused
Please kindly note, your parcel is out on delivery today
Yours sincerelySkynet SA Customer Service Centre
We are sorry that your customer experience did not match your expectation. You were contacted on Friday to confirm delivery address as parcel was returned previous day as driver couldn't locate the address. Address was confirmed Friday and delivery was scheduled for Monday
My sincerest apologies for the inconvenienced caused
Please kindly note, your parcel is out on delivery today
Yours sincerelySkynet SA Customer Service Centre