JK
James K

1 reviews | Active since Aug 2015

18 Jun 2020, 10:46

SkyNet Worldwide Express Refund

I have been waiting for a refund from SkyNet on my parcel that was returned in March 2020. It has been 4 months and SkyNet has not responded to any of my emails and i have spend so much time and money trying to get through to their call center with very little progress. This is extremely poor customer service. I will avoid using SkyNet as much as I can.

0
Replies (4)
Skynet Worldwide Express
Skynet Worldwide Express's reply18 Jun 2020, 11:13
Official
 Good day James

 Please accept our sincere apologies in this regard . Please note that one of our agents will contact you shortly.

Kind regards
Skynet SA 
JK
James K's update18 Jun 2020, 14:07
Reviewer Update
But it should not have come to this.
JK
James K's update27 Jun 2020, 15:49
Reviewer Update
10 days later and still nothing from SkyNet
JK
James K's update13 Jul 2020, 13:11
Reviewer Update
Almost a month later and nothing from SkyNet,