Skynet Worldwide Express is a disgrace, they are unreliable, and awful, i am yet to receive my package, and i have no updates of where it is and no one in customer service or the driver himself is assisting me

Skynet Worldwide Express is a disgrace, they are unreliable, and awful, i am yet to receive my package, and i have no updates of where it is and no one in customer service or the driver himself is assisting me. I have no idea where my package is and if/or i will ever receive it.