CW
Cole W
1 reviews | Active since Jun 2018
25 Nov 2022, 18:21
Skynet Worldwide Express Driver Lies
Specified deliver address and contact info. Waited until around 5pm, no package, then I see update stating, "Delivery Exception: Consignee not available". What *******, I was not contacted and I asked security if anyone came to deliver a package and they said no. The driver is a lyer!!! When will I get my package?! I want a specific time
Helpful (0)
Replies (4)0
Replies (4)
Skynet Worldwide Express's replyOfficial
28 Nov 2022, 08:38 Dear Cole van Wyk
Thank you for sharing your feedback. We understand it was frustrating not having your parcel delivered in a timely manner. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
Thank you for sharing your feedback. We understand it was frustrating not having your parcel delivered in a timely manner. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply28 Nov 2022, 08:38
Official
Dear Cole van Wyk
Thank you for sharing your feedback. We understand it was frustrating not having your parcel delivered in a timely manner. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
Thank you for sharing your feedback. We understand it was frustrating not having your parcel delivered in a timely manner. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express
CW
Cole W's updateReviewer Update
28 Nov 2022, 08:55Please give me a call
CW
Cole W's update28 Nov 2022, 08:55
Reviewer Update
Please give me a call
CW
Cole W's updateReviewer Update
28 Nov 2022, 09:31I just got off the phone with an agent who now tells me my package is not out for delivery today. Why not? No one made a plan to deliver it today? I'm lost for words. Why must I struggle to receive a parcel I paid for and was waiting at the designated location. There was a breach of contract by the driver and now I must wait an extra day? That is unfair!!!!!! I made arrangements to work from home so I can receive my package for both the initial delivery and also today. Now I must do that again for tomorrow? My boss will be upset with me if I continue to do this!!!! Please make a plan to deliver today!!!!!!!!!!
CW
Cole W's update28 Nov 2022, 09:31
Reviewer Update
I just got off the phone with an agent who now tells me my package is not out for delivery today. Why not? No one made a plan to deliver it today? I'm lost for words. Why must I struggle to receive a parcel I paid for and was waiting at the designated location. There was a breach of contract by the driver and now I must wait an extra day? That is unfair!!!!!! I made arrangements to work from home so I can receive my package for both the initial delivery and also today. Now I must do that again for tomorrow? My boss will be upset with me if I continue to do this!!!! Please make a plan to deliver today!!!!!!!!!!
Skynet Worldwide Express's replyOfficial
28 Nov 2022, 10:16Dear Cole
Our consultant will be in touch to assist.
Yours sincerelySkyNet Worldwide Express
Our consultant will be in touch to assist.
Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply28 Nov 2022, 10:16
Official
Dear Cole
Our consultant will be in touch to assist.
Yours sincerelySkyNet Worldwide Express
Our consultant will be in touch to assist.
Yours sincerelySkyNet Worldwide Express