GH
Gerty H

1 reviews | Active since Apr 2015

11 Aug 2023, 19:39

SkyNet - Worldwide Express Courier - what a joke!!!!!

Waited ALL day, Friday 11 August, 2023, I called them, was cut-off twice, held on for 5 minutes, eventually got through to Given at 16;45, who then tried to contact the driver, the driver’s mobile phone was on voice mail!!!!!!! Given then said they will deliver until 18:00. I left my residence at 18:05 pm to a dinner appt, the courier arrived at 18:30:45. Disgraceful, absolutely shocking!!!!! How dare they let people wait ALL day for a delivery service with no communication to the customer??!!!! Won’t ever recommend them to anyone-will post on my social media account - people need to know just how bad their service is!!!!

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply28 Aug 2023, 11:16
Official
Dear Gerty

Thank you for reaching out to us. Please accept my sincerest apologies for the inconvenience caused.  It is important that our customers are more than happy with our service. To serve you better, kindly please provide a contact number you are reachable on, and our consultant will be in contact with you to assist. 
We are looking forward to hearing from you. 

Yours sincerely,
SkyNet Worldwide Express