TS
Tian S

1 reviews | Active since Jun 2023

15 Jun 2023, 08:38

Skynet Worldwide Express

Will never do business with this company, 1 st received the sms after I got my parcel, given it may have been the serves provider that was slow, 2 the delivery man was rude, handed me the parcel and said sign, okay where? His response: there, with his hands in his pockets, after I signed he looked at me with an attitude and said fill in everything (name sel number that tipe of info ) 3 NEVER ASK FOR MY ID, that was said they will need nor did I ever received a tracing number (the sms was just basically your parcel is on its way please be there) ,In my mind if you deliver a product to a customer the courier becomes part of your company, as they meet the customer, so that is a no go form me (well the parcel did come form the traffic department so)

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply15 Jun 2023, 09:03
Official
 Dear Tian Schoeman
 
Thank you for sharing your feedback. We are sorry to hear about your experience and that our staff didn't meet the level of service that we always strive for. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. 
We kindly request the waybill number linked to your query so that we can investigate your feedback further. 


Yours sincerely,
SkyNet Worldwide Express