Skynet Worldwide expresd delivery

On Thursday 05/12 I paid for my licence discs via my banking app. The next day 06/12 I received an sms from Skynet indicating that my delivery will be in 3/5 working days. On Tuesday 10/12 at around 12:45 pm I received another sms indicating that my delivery was on its way and I should be ready with my ID. Nothing was delivered. I called the company and got to respond. I chatted with an operator on WhatsApp and ended up chatting alone. Today ( 11/12), at around 14:30pm after I’d initiated a WhatsApp communication I received another sms saying my parcels were AGAIN on their way for delivery. As I’m writing this, it’s now 19:16 pm. Still no delivery or communication from the company. The parcels I’m waiting for are my car licence discs……..so you can imagine the frustration. I can’t drive my cars. Had I known that this is I’d be. I would have gone to pay for the discs at the post office or traffic department because Skynet is very unprofessional