DC
Dudley C

1 reviews | Active since Dec 2013

04 Sept 2023, 17:20

Skynet Worldwide Couriers Non Delivery

I’ve been waiting since 1 September for the delivery via Skynet of my car license disc. It’s the 4 September 2023 and on both days the tracking website shows out for delivery. The same promised via email enquiries, but no delivery whatsoever. I can’t get through to their call centre, must have made more than 7 calls over 10min each and selecting 0 to leave a message, you get cut off. I stay less than 15km from the depot and how it takes more than 2 days to get delivered, and still ongoing, is beyond me. I noted other similar complaints on HelloPeter. This is really unacceptable service.

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply05 Sept 2023, 08:35
Official
Dear Dudley Crotz

Thank you for the review. Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical, and we failed to meet your expectations. 
Please be assured that we are committed to providing you with the highest level of service and that we will do everything in our power to ensure that you receive the consignment today. 

Our consultant will be in contact with you to confirm the delivery details soon.

Yours sincerely,
Skynet Worlwide Express