Skynet World Express is the worst

I am awaiting a delivery for Waybill JWSR***7. Skynet received the package on 20 November and claimed that they Tried to deliver on 22 and 24 November. I never received and sms or any notification that the package was on its way. On 25 November I contacted them on ***. This was a painfull experience as after 7 Minutes I decided to try the Press Zero and leave a message. I think their message centre must be full as it disconnected me. I contacted them again, after holding on for 10 minutes somebody eventually answered. I arranged for the package to be delivered on 26 November. This did not happen. On 27 November I made contact via email, WhatsApp and through their website chat service. Finally, I received confirmation that the package will be delivered on 28 November. It is now 11h00 and on the tracking service it shows the package has not been sent out for delivery. I am tried their website chatting service. Made contact with a Cedric Bronkhorst. I am not sure if there is actually anybody manning this service as he never even responded to any of my questions. This is the worst service ever.