SkyNet Wordwide Express is a terrible courrier

I purchased multiple items from Overseas - almost all of them come through regular post and arrive at my house or local post office with no problem.

For some reason some went via Mail Americas and through Skynet - and this has been a nightmare.

There was a customs notice to pay VAT online, which I did. However subsequent to that, Skynet bundled my items into a single parcel (not a problem) but then decided to send the parcel via PAXI instead of just delivering it to me. I was not afforded the option, and very importantly, the Paxi location that was decided by Skynet is nowhere near where I live, and in an unsuitable location in Diep Sloot, which is not very safe.

I tried with PAXI to have to redirected to a location near me without success. I tried with Skynet, also to try redirect my parcel without success.

I spent 2 hours to go fetch it from a mall in a very unsafe part of town, far from my address to pick up the parcel. Only to find that Skynet had wrapped my parcels in an extra layer of skynet packaging without putting the tracking number on the outside. So upon arrival at the store ... they did not want to release the package because there was no tracking number on it. It took a lot of conversations and persuading and phone calls to have the package opened and checked that it was in fact addressed to me. (in what world would a courier company wrap a package and effectively remove any tracking number or address from view?)

Skynet has failed multiple times in the delivery of a package.

The contents of the package were actually nowhere near the value of the time and effort it has taken me to try collect (but since I did not know which of my many packages were sent via skynet to Diep Sloot - I had to still collect them)

You have inconvenienced me. I've had to take time off to fetch parcels, that were CLEARLY marked to be delivered to my address. You couldn't even send me a text/email or courtesy call. YOU, as a courrier company who is aware of locations, made this decision knowing that the chosen PAXI was nowhere near my location - there are plenty of close by PAXI where I live.

Terrible service. I pray none of my packages ever get sent via you again, and I will never ever use your service for my own use.

Good day