1 reviews | Active since Oct 2014
Skynet Wordwide Express
I ordered a motor vehicle licence disk renewal and the courier assigned was Skynet. Took a week before I got a message which said the parcel was out for delivery. Waited all day and nothing arrived. Called in between 7h00 and 7h45 the following morning with no answer. Eventually someone took the call and said the driver was late and the parcel was returned to them and would be delivered today. Got a message again that it's out for delivery. It's 18h30 in the evening and still nothing waz delivered. In the meantime I am driving with an expired licence disk. Totally unacceptable, they don't even bother to communicate from their side and I would expect that they would make delivery a priority if the cutoff was missed before. This is the Germiston set off point.
Thank you for sharing your feedback. We understand your frustration and apologise profusely for the delay and inconvenience caused thus far. We take customer service seriously and hope you will reconsider and give us a chance to resolve this issue for you.In order to assist, we will require a waybill number. Our consultant will make contact with you to obtain the tracking information.
Thank you for taking the time to share your feedback with us.
Your sincerely Skynet Worldwide Express
Thank you for sharing your feedback. We understand your frustration and apologise profusely for the delay and inconvenience caused thus far. We take customer service seriously and hope you will reconsider and give us a chance to resolve this issue for you.In order to assist, we will require a waybill number. Our consultant will make contact with you to obtain the tracking information.
Thank you for taking the time to share your feedback with us.
Your sincerely Skynet Worldwide Express