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Aimee R
1 reviews | Active since Aug 2021
12 Jan 2023, 14:04
Skynet will lose your parcel.
I have been waiting for a vehicle license disc (ordered via RTMC) that has been at Skynet's Cape Town depot since 5 December. No-one seems to know what has happened to it. I have called the national helpline and Cape Town branch numerous times and despite promised "escalations", I still have no update as to when (or whether) I will receive it and am at risk of a fine for not displaying a valid license. What a terrible service.
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Replies (2)
Skynet Worldwide Express's replyOfficial
16 Jan 2023, 12:51 Dear Aimee
Thank you for your review. We are sorry to learn that you have not received your parcel. We would like the opportunity to investigate your feedback further.
One of our consultant will be in contact soon
Yours sincerely
SkyNet Worldwide Express
Thank you for your review. We are sorry to learn that you have not received your parcel. We would like the opportunity to investigate your feedback further.
One of our consultant will be in contact soon
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply16 Jan 2023, 12:51
Official
Dear Aimee
Thank you for your review. We are sorry to learn that you have not received your parcel. We would like the opportunity to investigate your feedback further.
One of our consultant will be in contact soon
Yours sincerely
SkyNet Worldwide Express
Thank you for your review. We are sorry to learn that you have not received your parcel. We would like the opportunity to investigate your feedback further.
One of our consultant will be in contact soon
Yours sincerely
SkyNet Worldwide Express
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Aimee R's updateReviewer Update
17 Jan 2023, 16:37I am still waiting for someone to contact me. I called your offices 4 times today and was cut off each time while waiting for an operator to answer. How long can it possible take to resolve this? My licence disc expired on 1 January and I have been waiting for over 6 WEEKS! Is responding on this forum just a PR exercise? No action has been taken at all. Yet another empty promise.
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Aimee R's update17 Jan 2023, 16:37
Reviewer Update
I am still waiting for someone to contact me. I called your offices 4 times today and was cut off each time while waiting for an operator to answer. How long can it possible take to resolve this? My licence disc expired on 1 January and I have been waiting for over 6 WEEKS! Is responding on this forum just a PR exercise? No action has been taken at all. Yet another empty promise.