Skynet where problems begin

Item: Skynet Worldwide Express
Rating: 1
Author: Raziah A

Skynet call centre is the most confused contact centre ever! I sent my parcel via skynet and since the 17/09/2020 it did not move. I have been calling the call centre almost daily to enquire and no one can give me clarity on my parcel. I am disgusted, really that your staff are unaware and furthermore they cut the call when they can not give you answers.

Helpful (0)

Replies (2)

Skynet Worldwide Express's replyOfficial

02 Oct 2020, 10:30

Dear Razia

Please accept our sincere apologies. This is not the kind of service we render to our clients

Please kindly email us your waybill number to ***

Kind regards
Skynet SA

Skynet Worldwide Express's reply02 Oct 2020, 10:30

Official

Dear Razia

Please accept our sincere apologies. This is not the kind of service we render to our clients

Please kindly email us your waybill number to ***

Kind regards
Skynet SA

Raziah A's updateReviewer Update

02 Oct 2020, 11:00

CND***.
I do not understand why your call centre cannot find out what happened to my parcel

Raziah A's update02 Oct 2020, 11:00

Reviewer Update

CND***.
I do not understand why your call centre cannot find out what happened to my parcel