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CZ
Craig Z

1 reviews | Active since Feb 2020

25 Mar 2023, 09:48

Skynet: Useless and ***********.

Received a message yesterday from Skynet indicating my parcel would be delivered between 08:00 - 17:00. Had to get a relative to wait at my residence for the package. Called the useless call center at 15:00 and was told my parcel would be delivered after 16:00. No follow up correspondence, no attempt to give information on when my parcel would arrive. Skynet operations is worst you can come across. Avoid at all costs.

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Replies (4)
CZ
Craig Z's update27 Mar 2023, 11:54
Reviewer Update
After speak to a rude and insouciant member of Skynet on Saturday I was assured that my package would be prioritzed for delivery on Monday. Coming up on midday and still my package has not arrived. Been on hold for over 15 minutes with the operator who cannot seem to give me any information on the whereabouts of my package. This is just ridiculous.
Skynet Worldwide Express
Skynet Worldwide Express's reply27 Mar 2023, 12:28
Official
Dear Craig Zaquotic
Thank you for sharing your feedback.  We are very sorry for any inconvenience this has caused you thus far. We would be grateful for the opportunity to look further into your query. 
Please let us know if you prefer that we call or email you to discuss this further. 
We look forward to hearing from you. 

Yours sincerely,SkyNet Worldwide Express 
CZ
Craig Z's update27 Mar 2023, 12:31
Reviewer Update
More than happy for you to call me
Skynet Worldwide Express
Skynet Worldwide Express's reply27 Mar 2023, 12:42
Official
Dear Craig

Thank you for the feedback. 

Our consultant will be in touch with you shortly. 

Yours sincerely,SkyNet Worldwide Express